REWARDS INFO

Join our family and use our app to skip the line, feel the love, and share the good.

Sign up today and start earning rewards!

FAQ’s

How do I change my loyalty account phone number?

While you can’t change your registered phone number, we can help you transfer your points and rewards to your new phone number and disable the old account. Register for a new Leatherby’s loyalty account with your new phone number. Once you do, contact marketing@leatherbys.net and we will help you with the transfer process.

 

Where do my birthday and other rewards go on the app?

All the rewards you have earned will be in the “My Rewards” portion.

 

How do I earn points for my visit?

From the home screen of your Leatherby’s app, please select the Scan icon so your cashier can scan the QR code on your device. You can also provide your phone number and we will get your points entered.

 

Can I redeem a reward on an online order through the app?

Yes! You can go to your rewards in the app, select the one you would like to redeem, and choose “order now.” From there, that item will be discounted in your cart.

 

Where in the app can I find my point balance?

Visit the “My Rewards” portion of the app. Your point tally is located at the top of the page. The rewards you can redeem with your points are located below. If they are locked, you do not have enough points to unlock that particular reward yet.

 

What rewards can I earn with the Leatherby’s Rewards program?

Sign Up: Parlour Fries ($9.99)

Birthday: Small Sundae (expires in 30 days) ($11.49)

50 Points: $5 off

100 Points: Free Chicken Strips (Regular $13.49)

250 Points: $10 off

500 Points: Rich’s Banana Split

1000 Points: Feed the Family (4 Entrees + 4 Small Sundaes)

 

How do I redeem a reward during my visit?

Following the same process described above, your cashier will be able to see any eligible rewards you have in your account and will ask you if you would like to redeem one during your visit.

 

Will I earn points for any online order placed through the app?

Yes, you most certainly will!

NEED SOME HELP?

Loyalty Form